Shipping & Delivery

We ship to Australia using Australia Post. We offer both standard and express shipping.

Spend $60 or more with us and we’ll give you free standard shipping! Express shipping is $12.99 if you want it a bit faster.

We ship all Australian orders the same or next business day after you place your order.

Please note that there may be shipping delays with Australia Post that are out of our control. A tracking number will be provided with all orders.

We only ship within Australia for now. In the future, we'll look at shipping internationally!

• We use Australia Post on all Australian orders
• A standard delivery is estimated as 2-7 business days
• Express delivery is estimated as 1-3 business days
• If your order has not arrived after 2 weeks, please contact Will & Zo on info@willandzo.com.

An Australia Post tracking number will be provided for all orders. Tracking will be accessible on the Australia Post website. If your package has not arrived after 7 business days please contact info@willandzo.com to enquire.

Will & Zo are unable to cancel orders once they are placed and processed. If you wish to make changes to your postal address you can email info@willandzo.com within 8 hours after you place your order.

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unused, not tampered with, and in its original packaging. You’ll also need the receipt or proof of purchase.
• If you have changed your mind and the product is unopened and untampered with, you may return products purchased on willandzo.com to us for a refund.
• Contact us at info@willandzo.com and we will provide instructions for the return process. 
• Please see our returns & refunds page for more information.

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
• We will exchange items that are damaged or defective. Contact us at info@willandzo.com and we will provide instructions for the return process.

We accept payments through Visa, Mastercard, American express, Eftpos, Union Pay, Shop Pay, Apple Pay, PayPal, and Google Pay.

Yes! We offer $10 off your first order when you subscribe to our newsletters. We hold a few sales throughout the year which our newsletter list are the first to hear about.

• You can scroll down to the bottom of all pages on the Will & Zo website to find our sign-up form. We promise not to spam! 
• If you are unable to see our sign-up form please email info@willandzo.com to subscribe.

The Here Body Breakout Cleanser and the Now Body Breakout Spray are intended to be used together, as a power duo! These two products will provide you with the 24/7 routine to get those pesky body breakouts under control.

The Here Body Breakout Cleanser and the Now Body Breakout Spray can also be used separately and on their own. The cleanser is an excellent addition to your shower routine and the spray is a refreshing spritz that can be applied throughout the day.